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The Health Connection Terms & Conditions - Read first before you use our website.


Privacy

We take your privacy seriously and respect the privacy of any information you provide on this website. We do not rent, sell, share or give personal information about you to other people. However, we may release your data if this is required by a legal process or to establish or exercise our legal rights.


Disclaimer

The information contained in this website is NOT intended to be used for medical diagnosis, medical treatment or to replace evaluation by a qualified health practitioner. The Health Connection accepts no liability for any loss or damage through the use of any information contained in this website. Many brochures and product articles are available at our shop or at the individual suppliers' websites for information about usage, precautions, ingredients and other supplemental facts. If medical symptoms persist, consult your healthcare practitioner.

While we endeavour to ensure that all the information on this website is accurate, we do not warrant or represent that it is free from inaccuracies or errors. The Health Conneciton accepts no responsibility or liability on any statement contained in the information provided.


Returns & Refunds

If we sent you the wrong product or the product we delivered was damaged or defective please ring us within 7 days from your receipt of goods on +64 21 414 483 or email returns@shop4health.co.nz so we can process a refund or replacement. Please do let us know the nature of your return and do not mail your return back to us using general post without our authority and knowledge as we may not be able to track it.

Refunds are only made on goods that are in a resalable condition. Returns are not accepted due to a change of mind, so please choose carefully. Product substitution or exchanges are not allowed.


Delivery

For New Zealand residents, your order will normally be delivered through NZ Post's tracked courier delivery within a week from the time your payment is cleared. Please allow more leadtime for delivery times falling on weekends, public holidays and during peak seasons. International deliveries will depend on NZ Post's estimated ETAs. Freight charges will depend on the country of destination and the weight & volume of the order.


Order Quantity, Stock Availability and Pricing

The Health Conneciton reserves the right to limit quantities able to be ordered by or delivered to Customers. If a Customer's order is reduced, the price payable by the Customer for that order will be adjusted accordingly.

Items for sale in this website are subject to stock availability. We would always endeavour to supply your order as quickly as possible, there may be times that we may not be able to do so. In such cases, we will advise you asap by phone or email so you can decide whether to cancel or wait.

Prices are subject to change without any prior notice. The amount you will pay will be based on the current prices displayed on this website at the time you submit your online order. International customers will be advised by email of the currency conversion and freight charges.


Payment Options

Please do not send us cash on the mail.

For payment by bank deposit:
06-0193-0349232-00
The National Bank of New Zealand

For cheque payment.   Note: It takes 3 working days to clear a cheque. Please ensure you attach your order confirmation.
Health Connection
PO Box 105-229, Auckland Central


Emails, Links & Cookies

Fom time to time we may send out emails about marketing promotions, special deals and health articles to those who have placed an order online or enquired before. If you do not wish to receive these emails, please email info@shop4health.co.nz and state "No Email" in the subject field.

To use our online shopping facility, your browser setting has to able to accept 'cookies'. Cookies are small files that the website sends to your browser and stored in your PC. They are widely used on most major websites such as Trade Me and e-Bay to provide richer surfing experience and to protect legitimate visitors. Our site use both session (temporary) and persistent cookies.

Any links to third party websites are provided for convenience only, and the inclusion of any link does not imply any endorsement or verification by The Health Connection. We do not monitor the content of any other website and is not liable or responsible in relation to any content on them.


Governing Laws

New Zealand law governs the use of this website and its terms and conditions.

The Health Connection. may vary these terms and conditions without notice. Please check these terms and conditions periodically for changes. Your continued use of our website after the terms and conditions have been changed indicates your acceptance of those changes.